Terms of Service

1. Agreement to Terms

By accessing or using the Brandtrueau website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Use of Services

2.1 Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.

2.2 Account Responsibilities

If you create an account with us, you are responsible for maintaining the security of your account and are fully responsible for all activities that occur under your account.

2.3 Prohibited Activities

You agree not to:

• Use the services for any illegal purpose or violate any laws
• Transmit any viruses, malware, or other malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the services or servers
• Impersonate any person or entity
• Collect or store personal data about other users

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions of our plants and services. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.

3.2 Pricing

All prices are subject to change without notice. We reserve the right to modify or discontinue products and services at any time without liability to you.

3.3 Orders and Payment

By placing an order, you make an offer to purchase products or services. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

4. Plant Health Guarantee

We guarantee that all plants will arrive healthy and in good condition. If you receive a damaged or unhealthy plant, please contact us within 48 hours of delivery with photographic evidence. We will provide a replacement or refund at our discretion.

5. Delivery and Shipping

Delivery times are estimates and not guaranteed. We are not liable for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier.

6. Returns and Refunds

Please refer to our Return Policy for detailed information about returns and refunds. Live plants must be returned within the timeframe specified in our Return Policy.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Brandtrueau or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. User-Generated Content

If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these third-party sites. Your use of third-party websites is at your own risk.

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the services will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the fullest extent permitted by law, Brandtrueau shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

12. Indemnification

You agree to indemnify and hold harmless Brandtrueau, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from your use of our services or violation of these terms.

13. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last updated" date. Your continued use of the services after such modifications constitutes acceptance of the updated terms.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

16. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Brandtrueau.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Brandtrueau
301 N 5th St W
Cheyenne Wells, CO 80810
United States
Email: response@brandtrueau.world
Phone: +1 (719) 767-5866